ai customer care: Generative AI making customer support conversations more human, leading to wider adoption Read more
Research combines two leading theories to better explain how and why people cooperate with one another Read more
South Korea's leading display makers LG and Samsung close ranks as they cede ground to Chinese TV and smartphone screen manufacturers and face OLED competition (Financial Times) Read more
Silicon Valley's powerful companies claim to embrace Enlightenment values, but instead are leading an antidemocratic, illiberal, and authoritarian technocracy (Adrienne LaFrance/The Atlantic) Read more
Originality AI: 88%+ of the top US news outlets now block AI companies' web crawlers; leading right-wing outlets, like Breitbart and Newsmax, mostly permit them (Kate Knibbs/Wired) Read more