TeamViewer partners with Mercedes-AMG Petronas for remote connectivity solutions


The Mercedes-AMG Petronas Formula 1 Team benefits from TeamViewer’s remote connectivity and workplace digitalization solutions, providing better access to critical data during practice and qualifying. As every millisecond counts in the high-stakes world of Formula 1, the team leaves nothing to chance and relies on cutting-edge technology to gain a competitive advantage.

Engineers, both trackside and in the factory Race Support Room (RSR), require seamless communication with drivers to make split-second decisions. Access to data, videos, and telemetry is crucial for determining race strategy.

Before, the team had difficulties with software reliability, which affected delivering precise and timely information to the drivers. But now, with the implementation of TeamViewer Tensor as the remote connectivity platform throughout the organisation, the team has chosen to use TeamViewer again for the dropdown screen data feed in the garage trackside.

The Tensor platform from TeamViewer is a remote connectivity solution designed for enterprises, boasting exceptional security, scalability, and manageability. With Tensor, engineers can provide fast and completely reliable access to real-time data to drivers during practice and qualifying sessions, all while the driver remains in their car. This includes updates on weather, run plans, strategic insights, competitor analysis, live TV feeds, run playbacks, and on-track footage.

“During a practice session, it’s important to give the driver the right information at the right time,” said Riccardo Musconi, Head of Trackside Performance. “TeamViewer has never let us down and has really improved the way we work at the track and communicate with the driver.”

“TeamViewer is faster, more reliable, and has more features than anything on the market. So for us, where milliseconds mean the difference in results, and communication between the driver and race engineers is critical, that’s how we deliver performance,” stated Steve Riley, Head of IT and Service Operations.

“Given the pace of race weekends, any technology implementations must be able to keep up. Even a second delay in the drivers having access to the data they need between runs could impact the entire weekend. Our enterprise remote connectivity platform, Tensor, meets these performance demands and has security built in meaning proprietary data stays with the team. For the Mercedes AMG PETRONAS F1 team it is all about reliability, speed and security and that is what Tensor delivers,” said Peter Turner, Chief Commercial Officer, TeamViewer.

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The Mercedes-AMG Petronas Formula 1 Team benefits from TeamViewer’s remote connectivity and workplace digitalization solutions, providing better access to critical data during practice and qualifying. As every millisecond counts in the high-stakes world of Formula 1, the team leaves nothing to chance and relies on cutting-edge technology to gain a competitive advantage.

Engineers, both trackside and in the factory Race Support Room (RSR), require seamless communication with drivers to make split-second decisions. Access to data, videos, and telemetry is crucial for determining race strategy.

Before, the team had difficulties with software reliability, which affected delivering precise and timely information to the drivers. But now, with the implementation of TeamViewer Tensor as the remote connectivity platform throughout the organisation, the team has chosen to use TeamViewer again for the dropdown screen data feed in the garage trackside.

The Tensor platform from TeamViewer is a remote connectivity solution designed for enterprises, boasting exceptional security, scalability, and manageability. With Tensor, engineers can provide fast and completely reliable access to real-time data to drivers during practice and qualifying sessions, all while the driver remains in their car. This includes updates on weather, run plans, strategic insights, competitor analysis, live TV feeds, run playbacks, and on-track footage.

“During a practice session, it’s important to give the driver the right information at the right time,” said Riccardo Musconi, Head of Trackside Performance. “TeamViewer has never let us down and has really improved the way we work at the track and communicate with the driver.”

“TeamViewer is faster, more reliable, and has more features than anything on the market. So for us, where milliseconds mean the difference in results, and communication between the driver and race engineers is critical, that’s how we deliver performance,” stated Steve Riley, Head of IT and Service Operations.

“Given the pace of race weekends, any technology implementations must be able to keep up. Even a second delay in the drivers having access to the data they need between runs could impact the entire weekend. Our enterprise remote connectivity platform, Tensor, meets these performance demands and has security built in meaning proprietary data stays with the team. For the Mercedes AMG PETRONAS F1 team it is all about reliability, speed and security and that is what Tensor delivers,” said Peter Turner, Chief Commercial Officer, TeamViewer.

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