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Flight Delays, Cancellations Spill into Second Day After FAA Outage

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Airport chaos dragged into a second day in the U.S. Thursday, with hundreds of flights canceled or delayed as a federal pilot-alert system recovered from a shutdown.

As of Thursday morning, more than 600 flights to, from, or within the U.S. had been delayed and 82 were canceled, according to FlightAware.

The numbers were lower than Wednesday, when the flight-data company reported 10,689 U.S. flight delays and 1,353 cancellations. There were more than 21,400 flights scheduled for Wednesday, according to Cirium, another aviation data firm.

The Federal Aviation Administration grounded all domestic flights for nearly two hours Wednesday morning, stranding thousands of passengers nationwide. The FAA said its Notice to Air Missions system, which provides safety information to pilots, sustained an outage that it later blamed on a damaged database file.

U.S. passengers faced widespread delays Wednesday after an outage of the Federal Aviation Administration’s real-time flight operations system led the agency to temporarily ground all domestic flights. WSJ’s Jacob Passy explains what went wrong. Photo: Alexia Fodere for The Wall Street Journal

The Notams system alerts pilots about potential hazards, including closed runways, along their flight route, the FAA said. The agency said it ordered flights to be grounded so it could validate the integrity of its safety information. The FAA has been working to overhaul the aging system but it isn’t expected to be completed for about two years, a government official said.

The shutdown appeared to be the first nationwide flight ban since Sept. 11, 2001, a government official said.

The grounding marked the U.S. air travel industry’s second meltdown in recent weeks.

Southwest Airlines Co.

canceled thousands of flights over several days during the holidays after its crew-scheduling system glitched.

As the FAA rushed to restore its Notams system, passengers across the country waited hours to fly to their final destinations. Many said they didn’t know what was going on because airport and airline employees only told them that flights couldn’t take off.

Passengers waited for the resumption of flights at Chicago’s O’Hare International Airport on Wednesday.



Photo:

JIM VONDRUSKA/REUTERS

“These people are driving me crazy,” Daniel Dividu, a passenger stuck at LaGuardia Airport in New York, said Wednesday.

Mr. Dividu, a 40-year-old truck driver from the Bronx, said a gate agent rescheduled him onto another flight four hours later than his original one.

“This is too frustrating,” he said, because he was supposed to travel to Atlanta to visit his family.

The Biden administration and cybersecurity experts said the Notams outage didn’t appear to be caused by a cyberattack. The White House said an investigation would occur.

Write to Alyssa Lukpat at [email protected] and Benjamin Katz at [email protected]

Copyright ©2022 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8


Airport chaos dragged into a second day in the U.S. Thursday, with hundreds of flights canceled or delayed as a federal pilot-alert system recovered from a shutdown.

As of Thursday morning, more than 600 flights to, from, or within the U.S. had been delayed and 82 were canceled, according to FlightAware.

The numbers were lower than Wednesday, when the flight-data company reported 10,689 U.S. flight delays and 1,353 cancellations. There were more than 21,400 flights scheduled for Wednesday, according to Cirium, another aviation data firm.

The Federal Aviation Administration grounded all domestic flights for nearly two hours Wednesday morning, stranding thousands of passengers nationwide. The FAA said its Notice to Air Missions system, which provides safety information to pilots, sustained an outage that it later blamed on a damaged database file.

U.S. passengers faced widespread delays Wednesday after an outage of the Federal Aviation Administration’s real-time flight operations system led the agency to temporarily ground all domestic flights. WSJ’s Jacob Passy explains what went wrong. Photo: Alexia Fodere for The Wall Street Journal

The Notams system alerts pilots about potential hazards, including closed runways, along their flight route, the FAA said. The agency said it ordered flights to be grounded so it could validate the integrity of its safety information. The FAA has been working to overhaul the aging system but it isn’t expected to be completed for about two years, a government official said.

The shutdown appeared to be the first nationwide flight ban since Sept. 11, 2001, a government official said.

The grounding marked the U.S. air travel industry’s second meltdown in recent weeks.

Southwest Airlines Co.

canceled thousands of flights over several days during the holidays after its crew-scheduling system glitched.

As the FAA rushed to restore its Notams system, passengers across the country waited hours to fly to their final destinations. Many said they didn’t know what was going on because airport and airline employees only told them that flights couldn’t take off.

Passengers waited for the resumption of flights at Chicago’s O’Hare International Airport on Wednesday.



Photo:

JIM VONDRUSKA/REUTERS

“These people are driving me crazy,” Daniel Dividu, a passenger stuck at LaGuardia Airport in New York, said Wednesday.

Mr. Dividu, a 40-year-old truck driver from the Bronx, said a gate agent rescheduled him onto another flight four hours later than his original one.

“This is too frustrating,” he said, because he was supposed to travel to Atlanta to visit his family.

The Biden administration and cybersecurity experts said the Notams outage didn’t appear to be caused by a cyberattack. The White House said an investigation would occur.

Write to Alyssa Lukpat at [email protected] and Benjamin Katz at [email protected]

Copyright ©2022 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

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