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Swiggy Agent in Bengaluru Uses Dunzo to Deliver Order Assigned to Him, Twitter Reacts

Bengaluru's traffic has often messed up our minds. The traffic jam is a great trouble for daily commuters. Needless to say that delivery agents in Bengaluru also have to face this problem every day for hours at a stretch to provide orders to customers' doorsteps. Given the daily hustle of hour-long traffic and scorching hear, a Swiggy delivery agent from the Karnataka capital decided to reassign his order to someone else. Interestingly, instead of cancelling the order or giving it to someone from the same delivery…

Enhancing agent experience with AI contact centers

Thank you for joining us on "The cloud hub: From cloud chaos to clarity." Contact centers hold significant value for businesses, but they often have to deal with a disengaged workforce and unsatisfied customers. New AI systems can help contact centers become future-ready with a smarter workforce, happier customers, and stronger finances. Click here to continue. Thank you for joining us on "The cloud hub: From cloud chaos to clarity." Contact centers hold significant value for businesses, but they often have…