Know Your Conversational AI to its Barest Elements
Conversational AI embellishes several innovative capabilities while being a programmatic and intelligent way of offering a conversational experience to mimic conversations with real people, through digital and telecommunication technologies, informed by rich datasets and intents, providing customers with informal, engaging experiences that mirror everyday language, digitally enabled products, platforms, and experiences relating to communication, sales and service consultations, as well as other customer services. Using…