Best Buy-Owned Phone Service Faces Angry Customers After 3G Network Shutdown
When
Teresa Kurtz
‘s 78-year-old mother accidentally locked herself out of her home last week in Cedar Rapids, Iowa, she pulled out her Jitterbug flip phone to seek help, only to discover no calls would go through. “This was one little instance where it’s like, oh my gosh, this is her lifeline,” said Ms. Kurtz, 60, about her mother, who lives alone and faced chilly temperatures before receiving help from a neighbor. Ms. Kurtz’s mother is among users of the
Best Buy Co.…