consumer protection

As concerns grow over increasingly powerful artificial intelligence systems like ChatGPT, the nation's financial watchdog says it's working to ensure that companies follow the law when they're using AI.Already, automated systems and algorithms help determine credit ratings, loan terms, bank account fees, and other aspects of our financial lives. AI also affects hiring, housing and working conditions. Ben Winters, Senior Counsel for the Electronic Privacy Information Center, said a joint statement on enforcement released…

Google, a unit of Alphabet, has agreed to pay $8 million to settle claims it used deceptive advertisements to promote the Pixel 4 smartphone, Texas Attorney General Ken Paxton announced on Friday.The search and advertising giant, which also makes Android smartphone software and owns YouTube, has been scrutinised for antitrust and consumer protection infractions by both the federal government and state attorneys general. The federal government has filed two antitrust lawsuits. In this instance, Paxton's office alleged that…

A.I. marketing is at a fever pitch, promising that this new wave of generative AI tools, powered by large language models, can help us do everything from navigating legal contracts to saving hundreds on our phone bills. When a leader like Alphabet CEO Sundar Pichai calls AI “more profound than fire or electricity,” it’s hard not to be excited by the potential. But as the CEO of Consumer Reports, I know some of the shiniest objects in the market don’t always live up to their hype. The ravenous appetite of quarterly profits…

Browder of DoNotPay is not the only person who sees ChatGPT and the technology behind it as a way to automate persuasion. One doctor posted a video on Twitter showing how the bot might write a letter to help convince an insurer to pay for a certain procedure, even citing scientific literature, albeit with dubious accuracy.Longer term, large companies may adopt the technology and create chatbots designed to handle customer inquiries and complaints—or to sell them new products. Browder says he is already in an “arms race”…

Image Source : INDIA TV Fake reviews and star-ratings mislead consumers into buying online products and services. (Photo for representation only) Fake online product reviews:  E-commerce players like Amazon and Flipkart will have to voluntarily disclose all paid consumer reviews of products and services offered on their platforms, with the government bringing in new…

Every Aadhaar card is linked to a mobile number. Depending on their needs, some people may link more than one mobile number to their Aadhaar card. The Department of Telecommunications (DoT) guidelines state that a single citizen may link up to nine mobile numbers to one Aadhaar card. All of the mobile numbers connected to your Aadhaar can be checked. People can check how many phone numbers are registered on their Aadhaar number through a portal created by the DoT. The Telecom Analytics for Fraud Management and Consumer…

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc."According to an official statement, "The Department of Consumer Affairs has directed…