Delhi Metro: New Software Launched To Streamline Complaints Management
Published By: Samreen PallLast Updated: March 08, 2024, 15:09 ISTDelhi Metro: New Software Launched To Streamline Complaints Management.(File photo)Delhi Metro introduces homegrown software for efficient grievance management, ensuring real-time monitoring and streamlined redressal.Delhi Metro on Thursday launched a customised and homegrown software that streamlines and smoothens its customer grievance management mechanism by analysing the nature of complaints and the level of their satisfactory disposal.In a statement,…