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Dialogflow

Dialogflow CX CLI: The Missing CLI To Interact With Your Agents

Previous Requisites Here are the technologies used in this project Google Cloud Account Dialogflow API enabled Dialogflow CX CLI  What Is This? Dialogflow CX CLI: The missing CLI for your Dialogflow CX projects The Dialoglfow CX CLI or cxcli is a command line interface tool that you can use to interact with your Dialogflow CX projects in a terminal. It is an open-source project I created. This project was created due to the lack of an existing official CLI for the next-gen Dialogflow. This tool has been built…

How to Properly Test Your Dialogflow CX Agents

Previous Requisites Here are the technologies used in this project: Google Cloud Account Dialogflow API enabled Dialogflow CX CLI  Tests, Tests, and Tests! Testing your conversations ensures that the components of an agent are running properly at a level that includes the auxiliary infrastructure of the agent, such as the NLU, the webhook, and the integration with external systems. A test can evaluate the components of an application at a high level. We can use tests to check that two or more components of an…

Dialogflow CX Entity Types – DZone

Previous Requisites Here are the technologies used in this project Google Cloud Account  Dialogflow API enabled Dialogflow CX CLI - Installed and configured What Are Entity Types? One of the most important parts of NLU is the entity types or entities. These are the key information in a text, such as names, dates, products, organizations, places, or anything we want to extract from the text. We call this concept “entities." For example, let’s take a look at the order_intent intent: I want a pizza. I want 3…

Dialogflow CX Intents – DZone

Previous Requisites Here are the technologies used in this project: Google Cloud Account Dialogflow API enabled  Dialogflow CX CLI  What Are Dialogflow CX Intents? Before we start talking about intents, it is important to understand what NLU is. Natural Language Understanding (NLU) is a subset of Natural Language Processing (NLP). It helps a “machine” to be able to understand human language. In Dialogflow CX, this is an important part, since it will help to predict the user’s intention, allow us to act in a…