global capability centres

Large non-American multinational companies will drive the next phase of the growth of the global capability centres (GCC) in India, experts told ET. Companies headquartered in Japan, Australia, UK and Europe are eyeing India as the country gradually becomes a premier destination for offshore centres, they added.ANSR, a company that helps Fortune 500 enterprises build, scale, and run GCCs, said at least 125 of the Fortune 500 enterprises have their GCCs in India among multiple MNCs across the globe. Currently 70% of GCC…

The boom of Global Capability Centres (GCCs) in the country has led to a 40-50% increase in the number of global and senior level roles based out of India in the last five years, numbers sourced by ET show. On an overall basis, an estimated 300,000-400,000 jobs are likely to be created in the GCC sector in the next 2-3 years, according to Deloitte estimates.In the fourth and concluding part of the Global to Local series, ET looks at the maturity and cultural shift of the talent ecosystem of GCCs and how it is driving the…

While half of the company’s India workforce works on technology and data analytics, it is also increasing its focus on artificial intelligence (AI) and generative AI applications. For instance, the bulk of the development and maintenance of its voice assistant chatbot, Cora, is executed in India. Then, there is Visa Inc, the American multinational financial services corporation. It employs consultants and data scientists in India as part of its in-house tech division. They…

With rapid adoption of emerging technologies, the Information Technology and Business Process Management (IT-BPM) industry is expected to generate about 3 lakh jobs this fiscal year, according to a report.The IT-BPM workforce is on the trajectory to grow 7 percent in FY23, with the overall headcount increasing from 5.1 million to 5.45 million (close to 3 lakh jobs being created), the report by TeamLease Digital, the specialised staffing division of TeamLease Services said.The Digital Employment Outlook Report for H1-2023…