Supplement the call center with a chatbot this holiday season
As we come to the end of a year marked by hype and turmoil, it’s becoming more and more clear that artificial intelligence isn’t magic. No amount of holiday wishing will suddenly give AI the power to put the perfect gift under the Christmas tree—or fuel meaningful automated experiences all eight nights of Hanukkah. But that doesn’t mean AI and automation can’t make the holidays a little brighter for businesses. In fact, the areas where AI has proven to have the most impact—like getting people what they need faster and…