Behind the automation boom coming to the hotel industry, from 24-hour check-in to texting for towels
Mathisworks | Digitalvision Vectors | Getty ImagesFor years, hotel operators have under-invested in technology, but persistent labor challenges are forcing a reckoning in the industry."The labor issue is a big driver for investments in technology," said Mark Haley, a partner at Prism Hospitality Consulting, which specializes in hospitality technology and marketing. "You can't hire enough people. ... I would submit to you that to most hoteliers today, is a more profound and concerning issue than a pending economic…