Impact Council

You could argue that generative AI has had a pretty negative marketing campaign from its nascent introduction into the world order to where we are today. From heretic articles bemoaning the top jobs that will be replaced, to hastily arranged committees of the titans of tech defining our AI future, to the culture heralded CEO of AI (Sam Altman) being ousted and then re-ordained, to the Musk-ian battles for AI invasive supremacy, and to no doubt a year of election deepfakes. It’s clear that the “marketing” for brand AI, in…

The automotive industry is shifting gears, accelerating into the future as new technologies push the boundaries of efficiency, sustainability, and safety.The next phase is already here—the integration of artificial intelligence (AI) and big data within every facet of the industry. From the factory floor to the driving experience itself, AI and big data are fuelling safer, more efficient, and more intelligent vehicles, as well as better manufacturing and maintenance processes. Here are six exciting ways AI and big data are…

At the heart of the healthcare sector’s transformation, the fusion of artificial intelligence (AI) with medical science illuminates a path filled with potential and promise. As I navigate the intricate world of healthcare management and innovation, I’ve been privileged to witness the dynamic interplay of challenges and opportunities that AI introduces. Integrating AI in healthcare is complex, yet it heralds a future of improved patient care, operational efficiency, and life-changing innovations.The influence of AI in…

I’ve been working in IT for over 25 years, through the dotcom boom, the advent of the smart phone, and the sudden shift to hybrid/remote work early in the pandemic. What’s happening right now with the generative AI revolution is like nothing we have seen before. It’s hard to believe we’re well over a year into exploring the possibilities since OpenAI first launched ChatGPT to the public, sending shockwaves through boardrooms and disrupting every industry—from manufacturing to healthcare to academia. In fact, OpenAI has…

Today’s business landscape is rapidly evolving, driven by data and emerging technologies. Innovation—a word used perhaps too freely—is at the center of it all. While it’s simple to say you keep innovation at the forefront, it seems the larger an organization becomes, the more difficult it is to artfully innovate. This is because creating and sustaining a culture that drives innovation can be challenging. Certain organizational structures can slow down the exchange of information, impacting the decision-making process.…

It may sound like a cliché, but every strong relationship is founded on good communication, especially meaningful and engaging conversations. This is true in our personal and professional lives, and it’s just as true when it comes to building better relationships with customers. With romance—and, let’s face it, consumerism—in the air for Valentine’s Day, it’s worth taking in some love lessons to ensure your customers stay with you for the long haul. Lesson #1: Meet them where they arePeople who are looking for a…

It’s a new year. People are making efforts to get off the couch and get fit. But if tradition holds true, these efforts will quickly fall by the wayside. The American fitness industry contributes at least $35 billion annually to the economy. Yet adherence rates are not changing: 40% to 65% of gym-goers drop out in the first 5 to 8 months after beginning, and this rate has been stable at least for the last 20 years. We all know that exercise has a positive impact on our physical health, but it can significantly improve…

Artificial intelligence (AI) quickly evolved from a plotline in science fiction novels to something that touches our lives every day. Its virtually endless applications come with nearly equal risks and rewards and a plethora of public debate. But the fact remains that AI in healthcare is life-changing—literally. So while it may feel impossible to garner universal acceptance and adoption of AI in healthcare, it’s paramount we do so, and that starts with regulating the industry. That’s why I was glad to see that after years…

Launching breakthrough innovations in the market requires taking the long view and accepting that most disruptive technologies take time to permeate and change consumer behavior, even more so in the sustainability space, where purchase behavior continues to lag stated consumer values of protecting the environment—often dubbed the “value action gap.” Because what people say and do are two different things (especially in sustainability and food), it’s easy for companies to fall into the trap of launching innovations based…

Human capital, defined by the collective knowledge, skills, and attributes of individuals, is the cornerstone of productivity and growth in any economy or organization. Its foundation is laid in early childhood and is further nurtured through formal education, training, and real-world experiences. In our age of profound “accelerations,” as termed by three-time Pulitzer Prize-winning journalist Thomas Friedman, the rapid transformations we witness underscore the need for accelerated learning and adaptability. This new era…