Freshworks tops revenue estimates as lower-priced offerings boost demand
Freshworks Inc beat quarterly revenue estimates and posted its first adjusted operating profit as more businesses sought its lower-priced customer engagement software in a tough economy. Rising interest rates, high inflation and a banking crisis have worsened the global economic outlook in recent months, forcing businesses to slash their technology budgets. Freshworks, whose products compete with Salesforce Inc and Zendesk, told Reuters that the downturn was driving more companies to its more affordable offerings. The…