Meltdown

The bonus miles, which the airline notes are in addition to ticket refunds and reimbursement for expenses, were accompanied by a letter from Southwest Chief Executive Bob Jordan. “I know that no amount of apologies can undo your experience,” Mr. Jordan’s letter says.  The airline hasn’t disclosed the number of passengers affected by nearly 16,000 flight cancellations and on Tuesday didn’t disclose the number of points it issued.  Southwest…

The Southwest Airlines Co. meltdown that stranded thousands of passengers during one of the busiest travel weeks of the year exposed a major industry shortcoming: crew-scheduling technology that was largely built for a bygone era and is due for a major overhaul. During the winter storm, amid a huge volume of changes to crew schedules to work through, SkySolver couldn’t handle the task of matching crew members and which flights they should work, executives of the Dallas-based carrier said.…

Travelers at Baltimore Washington International airport deal with the impact of Southwest Airlines canceling more than 12,000 flights around the Christmas holiday weekend across the country and in Baltimore, Maryland, December 27, 2022.Michael McCoy | ReutersSouthwest Airlines' holiday meltdown will hit "certainly" hit its fourth-quarter results, an executive said Thursday, adding that it will take "several weeks" to work through affected travelers' reimbursement requests.The systemwide chaos stranded hundreds of…

Southwest Airlines Co. said it would reimburse customers for many types of reasonable expenses they have taken on after the airline canceled close to 16,000 flights since last Thursday, leaving people stranded across the country.Southwest has canceled another 2,363 flights Thursday thus far, according to data from FlightAware. The company said it would restart regular flights Friday after flying a reduced schedule over the last few days. Some Southwest passengers have spent thousands of dollars getting to their…

After days of chaos, canceled flights and stranded travelers, Southwest Airlines said it plans to resume normal operations “with minimal disruptions” Friday. But it remains unclear how long it will take passengers who spent days in limbo to reach their destinations — and receive compensation for the week-long meltdown. “With another holiday weekend full of important connections for our valued customers and employees, we are eager to return to a state of normalcy,” the airline said in a statement Thursday. Southwest…

Southwest Airlines struggled Wednesday to restore operations after a historic meltdown and continued to ground the majority of its flights, leaving thousands of frustrated fliers stranded at airports around the country and drawing federal scrutiny into the “system failure.”Southwest canceled 2,508 flights Wednesday, according to the flight tracker Flight Aware, with an additional 2,348 already canceled for Thursday. That follows nearly a week of turmoil that began with a severe winter storm that pounded the nation and…

As chaos at Southwest Airlines brought misery to thousands of frustrated travelers and growing scrutiny from U.S. regulators and lawmakers, many in the aviation industry said the massive cancellation of flights by the nation’s largest domestic carrier was far from surprising.Industry experts and union leaders for Southwest employees cited the company’s outdated technology and vulnerable operations, both of which are particularly susceptible to any disruptions, much less multiple coast-to-coast weather events.“This was the…

Thousands of Southwest Airlines’ travelers remained stranded at airports across the country Tuesday morning as the fallout from powerful winter storm that pounded much of the nation continued to ground hundreds of flights and disrupt passengers’ holiday travel plans. Airlines canceled more than 2,800 flights Tuesday morning, the majority of them with Southwest Airlines, according to the flight tracking website FlightAware. At Los Angeles International Airport, 59 flights were canceled as of 6 a.m. Tuesday, and 27 were…

Too Long; Didn't ReadIn 2022, Scaramucci was ranked No. 47 in Cointelegraph’s Top 100 Influencers in Crypto and Blockchain. The author of “The Genius of Algorand: Technical Elegance and the DeFi Revolution” and “The Sweet Life with Bitcoin: How I Stopped Worrying about Cryptocurrency and You Should Too!”, Scaramucci does more than just write books and tweets. According to a CNBC report, Scaramucci “flew to the Bahamas, where FTX is based, on Tuesday seeking to help FTX. It became clear upon meeting with a ‘contrite’…

Turmoil in the cryptocurrency industry has rattled major exchanges and sent the value of digital assets tumbling, but at least one group stands to gain: bankruptcy lawyers. Turmoil in the cryptocurrency industry has rattled major exchanges and sent the value of digital assets tumbling, but at least one group stands to gain: bankruptcy lawyers. High-profile bankruptcies involving crypto exchange FTX, hedge fund Three Arrows Capital and crypto lenders BlockFi, Celsius Network and Voyager Digital Ltd are generating new…