customer grievances delivery workers: Online boom, or bane? Customer grievances pile up against delivery workers
"I miss you lot, nice your beauty, wonderful behaviour," a Delhi woman received these messages on her WhatsApp from a Swiggy agent, who had delivered groceries to her doorstep in June last year.Prapthi posted a screenshot of the message on her Twitter handle while narrating her ordeal."I'm sure that most women here can relate to this. I got a grocery delivery from Swiggy Instamart on Tuesday night (June 14, 2022). The delivery guy sent me creepy messages on WhatsApp today (June 16, 2022). Not the first time, not the last…