Ola

After multiple Ola S1 customers complained about reverse gear faults, another customer reported that he got injured due to the same faulty feature. This is the third such incident in the recent past. The incident is from Jabalpur and is reported by Pallav Maheshwari on LinkedIn. In the incident, a 65-year old man, who is the father of Pallav Maheshwari suffered severe injuries while trying to park his Ola S1 Pro. According to the post, the Ola S1 Pro got stuck in reverse mode at a speed exceeding 50 km/h while trying…

The complaints against taxi services like Ola and Uber have increased significantly. Because of this, the government has announced that they will be investigating both companies for unfair practices. The government will sit with Ola and Uber and will ask them about the issues. Demand for cabs is increasing because people do not want to drive themselves as the traffic on the Indian roads is increasing. But there are issues that the companies are facing. Tanveer Pasha, the president of Ola and Uber drivers’ association…

Ola, which started as a cab aggregator entered multiple businesses over the last few years. Ola Cars, which is in the used car business has been operating in many cities in India. Ola aggressively promoted Ola Cars by offering discounts of Rs 10,000 per car as well. After the exit of Ola Cars CEO, the brand will shit down the used cars retail business in five cities. According to The Hindu Businessline, Ola Cars will shut down operations in five locations across the country – Nagpur, Vishakapatnam, Ludhiana, Patna and…

Countering social media complaints with trolls is one of the popular ways to downplay criticism. Social media is one of the major parts of the business, influential people and even common man around the world. With the power of social media, businesses want to keep their image clean. One of the infamous ways to do that is to use trolls. Ola Electric is allegedly using troll accounts to go after its own customers. So many of you have already read this by now. But for those who haven’t, here it is. I’ve documented over a…

In an interview with Moneycontrol, an Ola spokesperson revealed that Arun Sirdeshmukh will be exiting Ola Cars. He joined as Chief Executive Officer last year in April. Before Ola, Arun was head of Amazon Fashion. Now, Arun Kumar GR will be taking the role. Moreover, there were rumours that Amit Anchal, Chief of group strategy will also be exiting. But it seems like, he will not be leaving the organization. The spokesperson said, “As you know already, our group CFO Arun Kumar GR now has an expanded role managing day to…

The social media fiasco started when Reetam Singh, son of Balwant Singh from Guwahati, met with an accident and criticised Ola publicly on Twitter. Singh claimed he was then attacked by Twitter trolls, whose tweets had a similar format and structure. Balwant Singh had tweeted and looped in CEO Bhavish Aggarwal complaining about an alleged regenerative braking malfunction.Ola Electric using a bot army to play down criticism?Recently, Ola was faced with an allegation from a customer who was involved in an accident in…

The Indian Government is speculated to introduce a fresh set of guidelines for cab aggregators to make sure that passenger redressals are attended in time. A CNBC TV18 eport citing sources close to the matter have stated that “consumer affairs ministry is of a view to set SOPs for addressing grievances of passengers, set timeline for grievance redressal. These guidelines will be in addition to already existing protocols issued by the roads ministry and state transport departments".Online aggregators such as Ola and Uber…

This is not a stand-alone incident wherein an Ola S1 Pro owner has resorted to extreme measures to express their grievances. Recently, a man from Maharastra tied a donkey to his yellow S1 Pro and demonstrated across town after facing sub-par after-sales support from Ola Electric. Ola S1 Pro set on fireIn a recent incident, a video where a man is seen setting fire to his Ola S1 Pro electric scooter surfaced on a Tamil news channel, Sun News. The man was identified to be Dr Prithviraj, who is also the owner of the S1 Pro.…

Ola Electric has posted a significant growth in EV sales despite facing multiple issues and complaints. In a recent event, a frustrated Ola S1 Pro owner doused his vehicle in fuel and set it on fire. Problems with Ola’s reverse mode have also been reported. An Ola Electric scooter also caught fire in Pune and the company has recalled 1,441 units of the S1 Pro citing a battery health check-up. Ola Electric had launched the Ola S1 Pro electric scooter in August 2021 and started commercial operations in December.Ola…

Image for representation. (Image source: Reuters)A Twitter user, in a series of tweets, has unearthed a rather evident discrepancy in Ola's billing of outstation rides.A Twitter user, in a series of tweets, has unearthed a rather evident discrepancy in Ola’s billing of outstation rides. The user in question who goes by kingslyj on Twitter first mentioned the two alternative routes that the Ola app suggested while travelling from Bangalore to Mysore. The user states that he regularly takes the same route and this was when…