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QA testers

Microsoft: Microsoft, the union-friendly tech titan

The December day in 2021 that set off a revolution across the video game industry appeared to start innocuously enough. Managers at a Wisconsin studio called Raven began meeting one by one with quality-assurance testers, who vet video games for bugs, to announce that the company was overhauling their department. Going forward, managers said, the lucky testers would be permanent employees, not temps. They would earn an extra $1.50 an hour.Later that morning, the catch became apparent: One-third of the studio's roughly 35…