Qatar Airways gives its AI flight attendant a backstory: meet Sama 2.0
Sama 2.0, the first digital cabin crew member of Qatar Airways, may also be the future of airline customer experiences. Unveiled at the ITB conference in Berlin, the AI assistant is game-like and armed with a range of expressions and simulated breathing—and will provide comprehensive assistance to passengers on various topics, from on-board services to travel information. Qatar Airways calls it “the first digital human in aviation.”https://www.youtube.com/watch?v=eo19skH6gVsAnd if like many travelers, you’ve been…