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Boeing Appoints Liaison for Employees Who Work on Behalf of FAA

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Boeing’s new ombudsman role is aimed at providing an additional channel for employees to raise concerns over issues such as transparency or undue pressure from management.



Photo:

LINDSEY WASSON/REUTERS

Boeing Co. said it named company attorney Mark Fava as its new ombudsperson for employees who work on behalf of the Federal Aviation Administration.

Mr. Fava is a former U.S. Navy officer and airline operations official who most recently has focused on regulatory matters related to the company’s commercial and military aircraft, a Boeing spokesman said.

The creation of Mr. Fava’s office was required by a settlement last year between Boeing and shareholders, who had sued the company’s board related to its oversight of the 737 MAX’s development and two crashes of the jet.

The role is aimed at providing an additional channel for Boeing employees who act on behalf of air-safety regulators to raise concerns, such as over transparency or undue pressure from management. Those employees perform various roles related to safety approvals and reviews on behalf of the FAA.

The role of such employees who work in Boeing’s Organization Designation Authorization, or ODA, unit has been a focus of regulators and federal lawmakers since the two MAX accidents in 2018 and 2019. The crashes claimed 346 lives.

The Boeing spokesman said Mr. Fava understands aerospace operations and regulatory and engineering matters, and that his appointment was among changes the company has undertaken over the past two years to strengthen its safety practices and culture.

Last month, Boeing’s chief aerospace safety officer,

Mike Delaney,

outlined how the plane maker was putting in place new systems to manage safety risk, mine airline data for incipient operational problems and encourage employees to raise concerns about possible hazards. Mr. Fava will report to Mr. Delaney.

When a new type of defect on Boeing’s Dreamliner aircraft surfaced, it was the latest in a series of issues that led to a halt in deliveries. WSJ’s Andrew Tangel explains how Boeing got here. Photo: Reuters (10/14/21)

The Boeing spokesman said Mr. Fava has more than 35 years of aviation experience. In addition to commanding a naval aviation squadron, he also worked as a chief operations attorney for

Delta Air Lines Inc.

Besides adding an ombudsperson, the company’s 2021 settlement with shareholders included an agreement to include a director with safety expertise on the company’s board.

The monetary portion of the $237.5 million agreement was to be paid to the corporation by board members’ insurance providers.

Write to Andrew Tangel at [email protected]

Copyright ©2022 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Appeared in the June 16, 2022, print edition as ‘Boeing Names Liaison For Workers to FAA.’


Boeing’s new ombudsman role is aimed at providing an additional channel for employees to raise concerns over issues such as transparency or undue pressure from management.



Photo:

LINDSEY WASSON/REUTERS

Boeing Co. said it named company attorney Mark Fava as its new ombudsperson for employees who work on behalf of the Federal Aviation Administration.

Mr. Fava is a former U.S. Navy officer and airline operations official who most recently has focused on regulatory matters related to the company’s commercial and military aircraft, a Boeing spokesman said.

The creation of Mr. Fava’s office was required by a settlement last year between Boeing and shareholders, who had sued the company’s board related to its oversight of the 737 MAX’s development and two crashes of the jet.

The role is aimed at providing an additional channel for Boeing employees who act on behalf of air-safety regulators to raise concerns, such as over transparency or undue pressure from management. Those employees perform various roles related to safety approvals and reviews on behalf of the FAA.

The role of such employees who work in Boeing’s Organization Designation Authorization, or ODA, unit has been a focus of regulators and federal lawmakers since the two MAX accidents in 2018 and 2019. The crashes claimed 346 lives.

The Boeing spokesman said Mr. Fava understands aerospace operations and regulatory and engineering matters, and that his appointment was among changes the company has undertaken over the past two years to strengthen its safety practices and culture.

Last month, Boeing’s chief aerospace safety officer,

Mike Delaney,

outlined how the plane maker was putting in place new systems to manage safety risk, mine airline data for incipient operational problems and encourage employees to raise concerns about possible hazards. Mr. Fava will report to Mr. Delaney.

When a new type of defect on Boeing’s Dreamliner aircraft surfaced, it was the latest in a series of issues that led to a halt in deliveries. WSJ’s Andrew Tangel explains how Boeing got here. Photo: Reuters (10/14/21)

The Boeing spokesman said Mr. Fava has more than 35 years of aviation experience. In addition to commanding a naval aviation squadron, he also worked as a chief operations attorney for

Delta Air Lines Inc.

Besides adding an ombudsperson, the company’s 2021 settlement with shareholders included an agreement to include a director with safety expertise on the company’s board.

The monetary portion of the $237.5 million agreement was to be paid to the corporation by board members’ insurance providers.

Write to Andrew Tangel at [email protected]

Copyright ©2022 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Appeared in the June 16, 2022, print edition as ‘Boeing Names Liaison For Workers to FAA.’

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