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Cashfree: Payments firm Cashfree posts 75% jump in FY23 revenue, losses bloat to Rs 133 crore

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Payment gateway and services provider Cashfree saw revenue from operations rising 75% on year to Rs 614 crore in FY23, even as its losses swelled considerably during the period.

The company, which recently received the Reserve Bank of India’s nod to resume onboarding of new merchants, recorded a loss of Rs 133 crore in FY23, a significant jump from Rs 3 crore in the previous year.

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Total expenses more than doubled to Rs 750 crore during the year, mainly on account of employee costs jumping to Rs 198 crore from Rs 96 crore in the previous fiscal.

Cashfree currently derives its revenues from payment gateway processing charges that it provides to online merchants.

ET had previously reported that the nearly-a-year-old regulatory ban in 2023 on payment aggregators like Paytm, Razorpay, Cashfree and PayU to onboard new merchants and businesses has forced these firms to scout for alternative revenue sources.

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For instance, in February last year Cashfree acquired one-click checkout company Zecpe to target the direct-to-consumer segment with faster checkouts.

Through the acquisition, the payments provider was also looking to add capabilities such as return to origin (RTO) reduction on returns, fraud detection and address pre-filling to improve the shopping experience of consumers of D2C brand partners.

While the restrictions opened up the market for rivals such as Plural from Pine Labs, PhonePe, Innoviti Payments and Billdesk to sign up new merchants aggressively, for Cashfree and arch-rival Razorpay the embargo meant slower growth, stagnating revenue and, in turn, stress on valuations.

The impact of the RBI embargo on the topline of these companies is expected to be clearer in the full year revenues of the ongoing fiscal FY24.

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Payment gateway and services provider Cashfree saw revenue from operations rising 75% on year to Rs 614 crore in FY23, even as its losses swelled considerably during the period.

The company, which recently received the Reserve Bank of India’s nod to resume onboarding of new merchants, recorded a loss of Rs 133 crore in FY23, a significant jump from Rs 3 crore in the previous year.

Elevate Your Tech Prowess with High-Value Skill Courses

Offering College Course Website
IIM Kozhikode IIMK Senior Management Programme Visit
Indian School of Business ISB Professional Certificate in Product Management Visit
MIT MIT Technology Leadership and Innovation Visit

Total expenses more than doubled to Rs 750 crore during the year, mainly on account of employee costs jumping to Rs 198 crore from Rs 96 crore in the previous fiscal.

Cashfree currently derives its revenues from payment gateway processing charges that it provides to online merchants.

ET had previously reported that the nearly-a-year-old regulatory ban in 2023 on payment aggregators like Paytm, Razorpay, Cashfree and PayU to onboard new merchants and businesses has forced these firms to scout for alternative revenue sources.

List of new payment aggregatorsETtech

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For instance, in February last year Cashfree acquired one-click checkout company Zecpe to target the direct-to-consumer segment with faster checkouts.

Through the acquisition, the payments provider was also looking to add capabilities such as return to origin (RTO) reduction on returns, fraud detection and address pre-filling to improve the shopping experience of consumers of D2C brand partners.

While the restrictions opened up the market for rivals such as Plural from Pine Labs, PhonePe, Innoviti Payments and Billdesk to sign up new merchants aggressively, for Cashfree and arch-rival Razorpay the embargo meant slower growth, stagnating revenue and, in turn, stress on valuations.

The impact of the RBI embargo on the topline of these companies is expected to be clearer in the full year revenues of the ongoing fiscal FY24.

Stay on top of technology and startup news that matters. Subscribe to our daily newsletter for the latest and must-read tech news, delivered straight to your inbox.

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