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Early users complain the Samsung Galaxy S24 Ultra display has washed-out colours on a certain mode

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Samsung Galaxy S24 Ultra display issue

There are multiple reports on Reddit from users who got their devices earlier than expected about the ‘washed-out’ colours. Samsung phones come with multiple colour profiles, and the issue seems to be affecting when the model is set to the ‘Vivid’ profile, which gives you more saturation. Users report colours on the ‘Natural’ profile look normal.

There are chances the problem could be software-related and could be fixed with an update. One UI 6.1 could be the problem as the build is exclusive to the Galaxy S24 Ultra at the moment. Samsung hasn’t acknowledged or responded to the issue at the moment.

Samsung Galaxy S24 Ultra specifications

  • Display: 6.8-inch Dynamic AMOLED 2X QHD+ display with a 120Hz refresh rate, HDR10+ support, up to 2600 nits brightness, Gorilla Armor protection, and a punch-hole cutout for the selfie snapper.
  • Processor: Qualcomm Snapdragon 8 Gen 3 chipset paired with Adreno GPU.
  • RAM and storage: 12GB of RAM and up to 1TB storage.
  • Software: Android 14-based One UI 6.1.
  • Battery: 5,000mAh battery with 45W wired, 15W wireless charging support, and Wireless PowerShare.
  • Cameras: 200MP primary sensor with f/1.7 aperture, OIS, and Super Clear Lens, a 50MP telephoto lens with 5x optical zoom, a 10MP telephoto lens with 3x zoom, and a 12MP ultrawide lens. There is a 12MP front camera for selfies and video chats.
  • Connectivity: 5G, 4G LTE, Bluetooth, Wi-Fi, NFC, GPS, and a USB Type-C port for charging.


Samsung Galaxy S24 Ultra display issue

There are multiple reports on Reddit from users who got their devices earlier than expected about the ‘washed-out’ colours. Samsung phones come with multiple colour profiles, and the issue seems to be affecting when the model is set to the ‘Vivid’ profile, which gives you more saturation. Users report colours on the ‘Natural’ profile look normal.

There are chances the problem could be software-related and could be fixed with an update. One UI 6.1 could be the problem as the build is exclusive to the Galaxy S24 Ultra at the moment. Samsung hasn’t acknowledged or responded to the issue at the moment.

Samsung Galaxy S24 Ultra specifications

  • Display: 6.8-inch Dynamic AMOLED 2X QHD+ display with a 120Hz refresh rate, HDR10+ support, up to 2600 nits brightness, Gorilla Armor protection, and a punch-hole cutout for the selfie snapper.
  • Processor: Qualcomm Snapdragon 8 Gen 3 chipset paired with Adreno GPU.
  • RAM and storage: 12GB of RAM and up to 1TB storage.
  • Software: Android 14-based One UI 6.1.
  • Battery: 5,000mAh battery with 45W wired, 15W wireless charging support, and Wireless PowerShare.
  • Cameras: 200MP primary sensor with f/1.7 aperture, OIS, and Super Clear Lens, a 50MP telephoto lens with 5x optical zoom, a 10MP telephoto lens with 3x zoom, and a 12MP ultrawide lens. There is a 12MP front camera for selfies and video chats.
  • Connectivity: 5G, 4G LTE, Bluetooth, Wi-Fi, NFC, GPS, and a USB Type-C port for charging.

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