Galaxy S24 phones are affected by washed-out display colors
Now that the Galaxy S24 series has reached early buyers, an unexpected display issue has come to the forefront. The new Samsung flagships have washed-out display colors. Switching between Natural and Vivid color modes hardly changes the color tone. All three models appear to be affected by this issue.
The Galaxy S24 series has a display color issue
Samsung phones usually come with two built-in display color modes: Natural and Vivid. The latter adds a pop effect for a more saturated color tone. The Galaxy S24, Galaxy S24+, and Galaxy S24 Ultra also have these options. However, over the past few days, several users have reported that the colors remain mostly unchanged across the two modes.
We checked on our Galaxy S24 Ultra retail unit and found the same issue. Even manually adjusting the white balance and RGB levels don’t affect the color saturation. There’s a mild change in tone but it is only noticeable if you look closely. Of course, this isn’t the expected behavior. The screen colors change substantially when switching between Natural and Vivid models on older Samsung phones.
You can see a side-by-side comparison between the Galaxy S24 Ultra and Galaxy S21 Ultra in the image below. User reports on Reddit, X, and Samsung’s community forums suggest this is a common problem across the Galaxy S24 lineup. The company’s official customer support staff couldn’t explain what was happening or fix the issue. Some users speculated it to be caused by the new Gorilla Armor screen.
However, only the Ultra has it (the other two models have Gorilla Glass Victus 2), so that is probably a false assumption. A more likely explanation of the issue is a software bug causing the Vivid toggle to function inaccurately. If that is the case, Samsung should be able to fix it with a software update. As of this writing, the company has yet to comment on the matter.
The new Samsung flagships have a few more pesky issues
This isn’t the only problem Galaxy S24 users are complaining about. The new Samsung flagships have a few more pesky issues. The Always on Display (AOD) doesn’t have a landscape mode and lacks separate brightness controls. Its brightness is linked to the main screen, which could be too bright for the night. Some users aren’t happy with the camera performance either. Thankfully, all of these issues are fixable with software updates. We will let you know when a fix arrives.
Now that the Galaxy S24 series has reached early buyers, an unexpected display issue has come to the forefront. The new Samsung flagships have washed-out display colors. Switching between Natural and Vivid color modes hardly changes the color tone. All three models appear to be affected by this issue.
The Galaxy S24 series has a display color issue
Samsung phones usually come with two built-in display color modes: Natural and Vivid. The latter adds a pop effect for a more saturated color tone. The Galaxy S24, Galaxy S24+, and Galaxy S24 Ultra also have these options. However, over the past few days, several users have reported that the colors remain mostly unchanged across the two modes.
We checked on our Galaxy S24 Ultra retail unit and found the same issue. Even manually adjusting the white balance and RGB levels don’t affect the color saturation. There’s a mild change in tone but it is only noticeable if you look closely. Of course, this isn’t the expected behavior. The screen colors change substantially when switching between Natural and Vivid models on older Samsung phones.
You can see a side-by-side comparison between the Galaxy S24 Ultra and Galaxy S21 Ultra in the image below. User reports on Reddit, X, and Samsung’s community forums suggest this is a common problem across the Galaxy S24 lineup. The company’s official customer support staff couldn’t explain what was happening or fix the issue. Some users speculated it to be caused by the new Gorilla Armor screen.
However, only the Ultra has it (the other two models have Gorilla Glass Victus 2), so that is probably a false assumption. A more likely explanation of the issue is a software bug causing the Vivid toggle to function inaccurately. If that is the case, Samsung should be able to fix it with a software update. As of this writing, the company has yet to comment on the matter.
The new Samsung flagships have a few more pesky issues
This isn’t the only problem Galaxy S24 users are complaining about. The new Samsung flagships have a few more pesky issues. The Always on Display (AOD) doesn’t have a landscape mode and lacks separate brightness controls. Its brightness is linked to the main screen, which could be too bright for the night. Some users aren’t happy with the camera performance either. Thankfully, all of these issues are fixable with software updates. We will let you know when a fix arrives.
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