Google launches replacement program for Pixel Watch 1 & 2
Google has unveiled an easy replacement program for the Pixel Watch 2, recognizing the challenge users face in repairing these sleekly designed smartwatches.
With the rounded glass, the Pixel watches boast impressive aesthetics but lack easy repairability, according to Google. If the top glass of either watch were to crack, users would typically require a replacement, as the company’s repair services do not address this issue directly.
The replacement program comprises separate initiatives for the Google Pixel Watch and Pixel Watch 2, offering users discounted options for obtaining replacement devices.
Google is offering a self-service mail-in option for the Pixel Watch 2
For Pixel Watch 2 owners, Google has introduced a convenient self-service mail-in option, bypassing the need for lengthy discussions with customer support. To initiate the replacement process, users need to visit the Google Store website, navigate to the Repairs section, fill out a form with device details, select the issue, and opt for the mail-in option, notes Droid Life. Once you return your broken Google Pixel Watch 2, Google will dispatch a replacement one shortly. Notably this replacement process for the Pixel Watch 2 is only available in the US and EMEA.
For owners of the original Pixel Watch, the replacement process differs slightly. As many of the original Pixel Watch units are older and likely out of warranty at this point, users still need to contact the Google Pixel Watch Help. The case will remain the same even if the watch was purchased from another retailer. While this process may involve more interaction with support staff, Google still emphasizes the potential value of obtaining a discounted replacement for an out-of-warranty Pixel Watch.
The exact cost of the replacement service remains undisclosed
As more details become available, we’ll provide updates to keep users informed about the cost implications of seeking a replacement for their Pixel Watch 2.
In short, Google’s introduction of a replacement program for the Pixel Watch 2 addresses the challenge of repairing these stylish smartwatches. By offering discounted options for obtaining replacement devices, Google aims to provide users with a more accessible solution to address issues such as cracked top glass.
Google has unveiled an easy replacement program for the Pixel Watch 2, recognizing the challenge users face in repairing these sleekly designed smartwatches.
With the rounded glass, the Pixel watches boast impressive aesthetics but lack easy repairability, according to Google. If the top glass of either watch were to crack, users would typically require a replacement, as the company’s repair services do not address this issue directly.
The replacement program comprises separate initiatives for the Google Pixel Watch and Pixel Watch 2, offering users discounted options for obtaining replacement devices.
Google is offering a self-service mail-in option for the Pixel Watch 2
For Pixel Watch 2 owners, Google has introduced a convenient self-service mail-in option, bypassing the need for lengthy discussions with customer support. To initiate the replacement process, users need to visit the Google Store website, navigate to the Repairs section, fill out a form with device details, select the issue, and opt for the mail-in option, notes Droid Life. Once you return your broken Google Pixel Watch 2, Google will dispatch a replacement one shortly. Notably this replacement process for the Pixel Watch 2 is only available in the US and EMEA.
For owners of the original Pixel Watch, the replacement process differs slightly. As many of the original Pixel Watch units are older and likely out of warranty at this point, users still need to contact the Google Pixel Watch Help. The case will remain the same even if the watch was purchased from another retailer. While this process may involve more interaction with support staff, Google still emphasizes the potential value of obtaining a discounted replacement for an out-of-warranty Pixel Watch.
The exact cost of the replacement service remains undisclosed
As more details become available, we’ll provide updates to keep users informed about the cost implications of seeking a replacement for their Pixel Watch 2.
In short, Google’s introduction of a replacement program for the Pixel Watch 2 addresses the challenge of repairing these stylish smartwatches. By offering discounted options for obtaining replacement devices, Google aims to provide users with a more accessible solution to address issues such as cracked top glass.
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