OnePlus is investigating reports of OnePlus 12R not working on Verizon’s Network
The OnePlus 12R officially became available yesterday, with pre-orders having arrived in the past few days. It’s a rather impressive phone; in fact, we called it “The Best $500 phone you can buy” in our review. But the phone isn’t the best if it can’t connect to your network.
We received a couple of tips today about the OnePlus 12R not being able to connect to Verizon’s network. Basically, some of the IMEI’s not being whitelisted for Verizon’s network since Verizon doesn’t sell the phone, but it does work on its network. We reached out to OnePlus for clarification:
“The OnePlus 12R is able to work with all major carriers and on all major 5G networks in the U.S., including Verizon. We are currently investigating unexpected cases that users may be having with Verizon’s network and are working with the carrier to resolve the issue as soon as possible.”
While it’s a nuisance for those who just got a shiny new phone and it can’t be used when there’s no WiFi right now, OnePlus is on it and working with Verizon to rectify the issue. Fingers crossed that the issue is fixed sooner rather than later.
OnePlus has invested heavily in making its phones compatible with all three US networks
Over the past couple of years, OnePlus has invested quite heavily in making sure that their phones all work on AT&T, T-Mobile, and Verizon at launch. So that issues like this don’t arise. But this was an unexpected issue for OnePlus, and they’re on top of it; that’s the good news.
The issue with Verizon is that all unlocked phones need to be certified to work on its network. The OnePlus 12R is certified for its network. However, it appears that some IMEIs were not added to its database and, therefore, cannot be activated on its network. This isn’t the first time we’ve seen this happen with Verizon; it has happened with other unlocked devices in the past. And is something to think about when buying an unlocked device to use on Verizon (especially on Visible, its own MVNO).
The OnePlus 12R officially became available yesterday, with pre-orders having arrived in the past few days. It’s a rather impressive phone; in fact, we called it “The Best $500 phone you can buy” in our review. But the phone isn’t the best if it can’t connect to your network.
We received a couple of tips today about the OnePlus 12R not being able to connect to Verizon’s network. Basically, some of the IMEI’s not being whitelisted for Verizon’s network since Verizon doesn’t sell the phone, but it does work on its network. We reached out to OnePlus for clarification:
“The OnePlus 12R is able to work with all major carriers and on all major 5G networks in the U.S., including Verizon. We are currently investigating unexpected cases that users may be having with Verizon’s network and are working with the carrier to resolve the issue as soon as possible.”
While it’s a nuisance for those who just got a shiny new phone and it can’t be used when there’s no WiFi right now, OnePlus is on it and working with Verizon to rectify the issue. Fingers crossed that the issue is fixed sooner rather than later.
OnePlus has invested heavily in making its phones compatible with all three US networks
Over the past couple of years, OnePlus has invested quite heavily in making sure that their phones all work on AT&T, T-Mobile, and Verizon at launch. So that issues like this don’t arise. But this was an unexpected issue for OnePlus, and they’re on top of it; that’s the good news.
The issue with Verizon is that all unlocked phones need to be certified to work on its network. The OnePlus 12R is certified for its network. However, it appears that some IMEIs were not added to its database and, therefore, cannot be activated on its network. This isn’t the first time we’ve seen this happen with Verizon; it has happened with other unlocked devices in the past. And is something to think about when buying an unlocked device to use on Verizon (especially on Visible, its own MVNO).
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