Generative AI: Generative AI not just a buzz, can hit 1% of India’s IT workforce
The use cases of generative artificial intelligence may impact the scope of work of close to 1% of India’s 5.4-million IT workforce, spread across sales and support employees, and create additional revenue potential of $2-3 billion for the industry, a new study has said.Currently, India’s $245-billion tech services industry employs around 300,000 people in sales and support functions. Out of this, around 50,000 to 60,000 employees’ work will get impacted over the next three to five years, IT market intelligence firm…