central consumer protection authority

The Central Consumer Protection Authority (CCPA) has sent a show-cause notice to Amazon Seller Services, which runs the ecommerce giant’s India marketplace, over the sale of food products under the name 'Shri Ram Mandir Ayodhya Prasad' on the platform.It has asked Amazon to respond within seven days to the notice dated January 19, “failing which necessary action may be initiated against them under the provisions of the Consumer Protection Act, 2019”, the government said in a news release on Friday.Elevate Your Tech…

In order to protect consumers' interest, the government has banned use of "dark patterns" on e-commerce platforms which intend to deceive customers or manipulate their choices. A gazette notification in this regard as "Guidelines for prevention and regulation of dark patterns" was issued on November 30 by the Central Consumer Protection Authority (CCPA) which is applicable to all platforms offering goods and services in India, and even advertisers and sellers. Resorting to dark patterns will amount to misleading…

The Central Consumer Protection Authority (CCPA) on Wednesday said it has imposed a penalty of Rs 1,00,000 on e-commerce player Flipkart for allowing the sale of substandard domestic pressure cookers on its platform.Speaking to PTI, CCPA Chief Commissioner Nidhi Khare said a penalty of Rs. 1,00,000 has been imposed on Flipkart for allowing the sale of pressure cookers without a mandatory quality standard mark on its e-commerce platform and violating the rights of consumers.Flipkart has also been directed to notify…

The Central Consumer Protection Authority (CCPA) has issued 24 notices for unfair trade practices against e-commerce companies, informed the Ministry of Consumer Affairs, Food and Public Distribution on Wednesday. In a written reply to a question in Lok Sabha, Union Minister of State for Consumer Affairs, Food and Public Distribution Ashwini Kumar Choubey said that apart from these 24 notices, CCPA also issued two Safety Notices to alert and make consumers cautious against buying household goods like pressure cookers,…

Nearly seven in 10 consumers are unhappy at the Delhi High Court order staying recent government guidelines that prohibited restaurants from levying service charge automatically on food bills, a new report recently showed.The Delhi HC last week stayed the new guidelines of the Central Consumer Protection Authority (CCPA) restraining restaurants from adding a service charge by default to food bills.A new LocalCircles survey found 70% of respondents plan to either refuse paying the service tax or avoid restaurants that levy…

The Central Consumer Protection Authority (CCPA), that comes under the ministry of consumer affairs, recently said the regulator has issued notices to four to five EV two-wheeler makers in the light of several complaints raised by the consumers over battery explosions and fire incidents.CCPA chief commissioner Nidhi Khare said here that the regulator would soon begin the hearing on this subject once the responses from the EV manufacturers are in.The CCPA has received several complaints from the EV two-wheeler buyers.Khare…