Optus outage: Customer complaints spike
The November outage impacted rail networks, hospital communications and businesses across the country, and cost Bayer Rosmarin her job. Optus is still searching for her replacement.“I think 10 million people have variously expressed dissatisfaction with the impact of the outage,” Gebert said. “I’m sure everybody’s learnt a lot and there are a number of government reviews that will increase everyone’s focus on ensuring that many lessons are learnt.”This Friday, Optus rivals Telstra and TPG, along with the competition…