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consumer commission

Australian watchdog to take Dell to court for alleged misleading cost claims

The Australian Competition and Consumer Commission (ACCC) said between August 2019 to Dec. 16, 2021, Dell Australia allegedly made false or misleading representations on its website and the potential savings a customer got when an additional monitor was purchased with a computer. "The ACCC alleges the monitors were not sold for the 'strikethrough' price for most of the relevant time and, in some cases, the add-on price shown was more expensive than if the monitor was bought on a stand-alone basis," ACCC Commissioner Liza…

Optus is now investigated by two Australian regulators after data breach

Two Australian regulators said they have opened investigations into Optus, the country's No. 2 telecom provider, after a breach of its systems resulted in the theft of personal data from up to 10 million accounts. The probes only add to headaches for Optus, which disclosed the breach on Sept. 22 and has since come under heavy fire from the government and the public for not preventing the massive cyberattack. The Office of the Australian Information Commissioner (OAIC) said it was investigating whether the Singapore…

How ‘sea water and swimming pool’ phone ads cost Samsung $9.8 million

An Australian judge recently ordered Samsung to pay 14 million Australian dollars ($9.8 million) in penalties for misleading advertising over how water-resistant some models of smartphones are. Federal Court Justice Brendan Murphy gave Samsung Electronics Australia, a subsidiary of South Korea-based Samsung Electronics Co., 30 days to pay the fines. Samsung must also pay AU$200,000 ($140,000) toward the costs of the Australian Competition and Consumer Commission, the consumer watchdog that initiated an investigation of…

7 in 10 consumers unhappy with stay on CCPA’s restaurant service charge norms, claims report

Nearly seven in 10 consumers are unhappy at the Delhi High Court order staying recent government guidelines that prohibited restaurants from levying service charge automatically on food bills, a new report recently showed.The Delhi HC last week stayed the new guidelines of the Central Consumer Protection Authority (CCPA) restraining restaurants from adding a service charge by default to food bills.A new LocalCircles survey found 70% of respondents plan to either refuse paying the service tax or avoid restaurants that levy…