AI-powered Estonian QA startup Klaus acquired by Zendesk
Klaus – an Estonian-born startup which emerged in 2019 to aid customer services agents – has been acquired by global customer services platform Zendesk for an undisclosed amount.
Last year Zendesk also acquired Tymeshift, a workforce management tool, to fold into its product. It would be remiss of us not to mention that the downturn in the the overall tech economy and drop in valuations has certainly helped powered a wave of M&A in the sector.
By the end, Klaus had raised a total of $19.3 million from investors…