Amazon Prime Tricked Users Into Subscriptions, FTC Alleges
The Federal Trade Commission filed a complaint against Amazon Wednesday, alleging the company “duped millions of consumers into unknowingly enrolling in Amazon Prime,” and used so-called dark patterns to sabotage attempts to cancel those subscriptions.Prime Day Ain't That 'Green'“Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” said FTC Chair Lina M. Khan, in a press release. “These manipulative tactics harm consumers…