Optus

“We didn’t have a plan in place for that specific scale of outage. I think it was unexpected,” Kangaratnam told the Senate. “We will take such exercises into consideration in the future.”Bayer Rosmarin resigned three days after the Senate hearing, and Kangaratnam’s resignation on Friday means both Optus representatives to front the Senate have now departed the company.LoadingBayer Rosmarin was the first major casualty of the Senate committee hearings, falling on her sword on November 20, while long-time Optus corporate…

“All telcos need to have systems in place that ensure they are meeting their obligations, including having robust oversight and assurance processes for third-party suppliers.”Yorke said that if Optus fails to further comply it could face action in the Federal Court, which can order penalties of up to $10 million per breach.The investigation is separate to last year’s mass Optus outage, in which more than 2000 Optus customers were unable to get through to triple-zero over a 16-hour period.Former Optus chief executive Kelly…

AT&T is sorry for the recent outrage that left some customers without service for up to 12 hours. To make up for it, the company will give those affected a $5 credit that will count towards their next bill, though that doesn’t seem like nearly enough for many ticked off AT&T users.Video Chat - From Sci-Fi to Sci-FactThe company announced its intentions to “make it right” with customers affected by the outage in a post on X, formerly known as Twitter, over the weekend. According to its support page, the $5 credit…

The November outage impacted rail networks, hospital communications and businesses across the country, and cost Bayer Rosmarin her job. Optus is still searching for her replacement.“I think 10 million people have variously expressed dissatisfaction with the impact of the outage,” Gebert said. “I’m sure everybody’s learnt a lot and there are a number of government reviews that will increase everyone’s focus on ensuring that many lessons are learnt.”This Friday, Optus rivals Telstra and TPG, along with the competition…

Communications Minister Michelle Rowland says the telco industry must implement improvements. Credit: Alex EllinghausenCommunications Minister Michelle Rowland called the development “deeply disturbing.”“This new information will be considered by the ACMA as part of its independent investigation into Optus’ compliance with the Telecommunications Determination 2019,” Rowland said.On Tuesday, Optus’ interim chief executive Michael Venter offered his “deepest apologies” to customers unable to access triple-zero services…

SpaceX is gearing up to test its Starlink satellites’ ability to connect directly to cellphones in the U.S., launching the first six satellites under a temporary license with the hopes to expand its connectivity reach beyond that of traditional cell signals.Astronomers Could Soon Get Warnings When SpaceX Satellites Threaten Their ViewOn Tuesday, SpaceX’s Falcon 9 rocket launched at 10:44 p.m. ET from Vandenberg Space Force Base in California, carrying 21 Starlink satellites to orbit. Of note, this batch included the first…

The last surprise expense you want after a well-budgeted vacation is a huge phone bill.Luckily several Aussie telcos offer affordable roaming options while overseas and you may not even need to change providers to unlock one.Keep reading as we explore which telco offers the best international roaming plan for your specific travel plans.Catch the best deals and products hand-picked by our team at Best Picks>>Roam internationally with felix mobileIdeal for: long trips overseasWith a generous 365-day expiry plan,…

Customers are reporting issues with their landline and phone internet services nationwide, just over a month on from one of the largest outages in history.The issues have been reported over the past 24 hours by Optus, Telstra, Westpac, TPG and other users.Optus’s customers made 10 to 40 more reports every 10 minutes than usual.Watch the latest news and stream for free on 7plus >>Of these reports, 54 per cent are about landline internet issues while 26 per cent concern mobile internet and another 20 per cent detail…

It’s the end of an internet era, with the nation’s major telecommunications providers set to start phasing out 3G within days.While most smartphones are already connected to 4G and 5G services, several devices could require urgent action to remain connected.Vodafone will be the first to switch off 3G this week, rolling out the change on Friday.Watch the latest news and stream for free on 7plus >>Telstra will shut off 3G in June, and Optus will say goodbye to the third generation of wireless mobile…

September marked a quarter of a century since Google’s inception.It wasn’t long before it became the most-used internet search engine, with its popularity so widespread the word ‘google’ earned a spot in the Oxford English Dictionary in 2006.This year was one of contentious debates and discussions, and many of these topics were reflected in Google’s top searches for 2023.Watch the latest news and stream for free on 7plus >>The top trending search in Australia was the Optus outage, when 10 million customers woke up,…