ride-hailing apps: New ride-hailing apps racing Uber, Ola for mobility business
Over the past 12-15 months, several new ride-hailing apps have mushroomed in India in segments such as cabs, autorickshaw and bike taxis. The emergence of these apps and tackling the competition have become a matter of routine management discussions within incumbent operators Uber and Ola, said people in the know.New apps such as InDrive, Namma Yatri, Yaary, BluSmart and Rapido (in the cabs segment) are primarily looking to address gaps left by the larger players in terms of customer service and driver-partner…