Why didn’t Marshall fire homeowners have enough insurance? Watchdogs blame industry software.
In 2021, a Louisville couple bought $419,000 worth of insurance coverage for their home, based on their agent’s recommendation. Now, that policy payout is only providing about half of what they need to rebuild the house they lost in the Marshall fire.
In a lawsuit filed this summer, the couple blamed their agent, their insurer and the company that built the software their agent used to tell them how much coverage they needed.
They’re not alone in finding fault with the software.
Industry watchdogs, including Colorado…