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Undersea Cable Cuts: Services 90% restored

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The Nigerian Communications Commission (NCC) said voice and data services affected by undersea cable cuts have been restored.

The NCC said this in a statement signed by Reuben Muoka, the director of public affairs of the commission, on Monday.

Last Thursday, Nigerians including telecommunications companies, banks, and media among others were hit by an internet outage as a result of damage to international undersea cables supplying them with connectivity.

Confirming the incident, the NCC said the damage affected major undersea cables near Abidjan in Côte d’Ivoire and is causing downtime across West and South African countries.

The commission said the cuts occurred somewhere in Cote d’Ivoire and Senegal, with an attendant disruption in Portugal.

It said that cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe – had experienced faults, while SAT3 and MainOne had downtime.

The regulatory body added that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), and Asia-Africa-Europe 1 (AAE1), were said to have been cut at some point around the Red Sea.

This, it said, resulted in the degradation of services across these routes.

On Monday, Mr Muoka said that services were restored, following the disruption on 14 March, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal.

“We are pleased to announce that services have now been restored to approximately 90 per cent of their peak utilization capacities,” he said.

He explained that all operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts.

He added that mobile network operators have assured the commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts,” he added.

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The Nigerian Communications Commission (NCC) said voice and data services affected by undersea cable cuts have been restored.

The NCC said this in a statement signed by Reuben Muoka, the director of public affairs of the commission, on Monday.

Last Thursday, Nigerians including telecommunications companies, banks, and media among others were hit by an internet outage as a result of damage to international undersea cables supplying them with connectivity.

Confirming the incident, the NCC said the damage affected major undersea cables near Abidjan in Côte d’Ivoire and is causing downtime across West and South African countries.

The commission said the cuts occurred somewhere in Cote d’Ivoire and Senegal, with an attendant disruption in Portugal.

It said that cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe – had experienced faults, while SAT3 and MainOne had downtime.

The regulatory body added that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), and Asia-Africa-Europe 1 (AAE1), were said to have been cut at some point around the Red Sea.

This, it said, resulted in the degradation of services across these routes.

On Monday, Mr Muoka said that services were restored, following the disruption on 14 March, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal.

“We are pleased to announce that services have now been restored to approximately 90 per cent of their peak utilization capacities,” he said.

He explained that all operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts.

He added that mobile network operators have assured the commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts,” he added.

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Support PREMIUM TIMES’ journalism of integrity and credibility

Good journalism costs a lot of money. Yet only good journalism can ensure the possibility of a good society, an accountable democracy, and a transparent government.

For continued free access to the best investigative journalism in the country we ask you to consider making a modest support to this noble endeavour.

By contributing to PREMIUM TIMES, you are helping to sustain a journalism of relevance and ensuring it remains free and available to all.

Donate






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