Bereavement

A Canadian tribunal has ruled that Air Canada must pay damages to one of its passengers for misleading advice given by its customer service chatbot, which resulted in the passenger paying nearly double for their plane tickets.No Google AI Search, I Don’t Need to Learn About the “Benefits of Slavery” The case centered on the experience of Jake Moffatt, who flew round-trip from Vancouver to Toronto after his grandmother died in 2022. At the time, Moffatt visited Air Canada’s website to book a flight using the company’s…

This summer brings a new way to deal with grief. It’s not a helpline or a new antidepressant – instead artist Annie Frost Nicholson has created a disco where you can dance away your existential pain.The Fandangoe Discoteca, a brightly coloured kiosk whose design is inspired by De Stijl and postmodernist architect Ettore Sottsass and which holds up to eight dancers, arrives at London’s Canary Wharf this month before touring the UK and Europe over the summer.As well as DJ sets, there’ll be meditation and yoga workshops,…

At the core of religious wonder lies the mystery of life and death, and the world contains more understandings of this mystery than we can ever know. When I first stayed with the Sora Indigenous (or Adivasi) people in the highlands of Odisha, eastern India, as a graduate student in the 1970s, they engaged daily in conversations with their dead, who spoke through the mouths of shamans who were in a trance. Surrounded by shouting, drinking, and laughing dancers and musicians, living and dead Sora would gossip, cry and argue…