CCPA

Over half of the consumers surveyed have experienced subscription traps, hidden charges and other dark patterns on purchasing apps or other software through their mobile application stores, online research firm LocalCircles said on Monday.LocalCircles during the survey came across instances where the consumer opted for a free app or one-time service but later was drawn into a subscription service. The Central Consumer Protection Authority (CCPA) on November 30 issued a gazette notification to ban dark patterns. The…

In order to protect consumers' interest, the government has banned use of "dark patterns" on e-commerce platforms which intend to deceive customers or manipulate their choices. A gazette notification in this regard as "Guidelines for prevention and regulation of dark patterns" was issued on November 30 by the Central Consumer Protection Authority (CCPA) which is applicable to all platforms offering goods and services in India, and even advertisers and sellers.Resorting to dark patterns will amount to misleading…

Image Source : INDIA TV Fake reviews and star-ratings mislead consumers into buying online products and services. (Photo for representation only) Fake online product reviews:  E-commerce players like Amazon and Flipkart will have to voluntarily disclose all paid consumer reviews of products and services offered on their platforms, with the government bringing in new…

Photo: SAVO PRELEVIC/AFP (Getty Images)Today’s kids, more online than any generation before, are paradoxically beset by a digital world that isn’t the most kid-friendly. From creeps to depression-spurring algorithms to cyberbullying, experts often link web use to skyrocketing mental health issues in young people.But help may be on the way. On Monday, the California Senate overwhelmingly voted (33 to 0) to pass a comprehensive children’s privacy bill designed to protect kids from web platforms’ most noxious and invasive…

The Central Consumer Protection Authority (CCPA) on Wednesday said it has imposed a penalty of Rs 1,00,000 on e-commerce player Flipkart for allowing the sale of substandard domestic pressure cookers on its platform.Speaking to PTI, CCPA Chief Commissioner Nidhi Khare said a penalty of Rs. 1,00,000 has been imposed on Flipkart for allowing the sale of pressure cookers without a mandatory quality standard mark on its e-commerce platform and violating the rights of consumers.Flipkart has also been directed to notify…

The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs. 1 lakh on e-commerce major Amazon for selling pressure cookers that did not meet quality standards.The CCPA also directed Amazon to notify the consumers of all these 2,265 pressure cookers sold through its platform, recall the products and reimburse the prices to buyers, the Department of Consumer Affairs said in a statement.The authority, headed by Chief Commissioner Nidhi Khare, recently passed an order against Amazon for allowing sale of…

The Central Consumer Protection Authority (CCPA) has issued 24 notices for unfair trade practices against e-commerce companies, informed the Ministry of Consumer Affairs, Food and Public Distribution on Wednesday. In a written reply to a question in Lok Sabha, Union Minister of State for Consumer Affairs, Food and Public Distribution Ashwini Kumar Choubey said that apart from these 24 notices, CCPA also issued two Safety Notices to alert and make consumers cautious against buying household goods like pressure cookers,…

The Central Consumer Protection Authority (CCPA), which comes under the Ministry of Consumer Affairs, on Tuesday said the regulator has issued notices to four to five EV two-wheeler makers in the light of several complaints raised by the consumers over battery explosions and fire incidents. CCPA Chief Commissioner Nidhi Khare said that the regulator would soon begin the hearing on this subject once the responses from the EV manufacturers are in. The CCPA has received several complaints from the EV two-wheeler buyers.…

The Central Consumer Protection Authority (CCPA), that comes under the ministry of consumer affairs, recently said the regulator has issued notices to four to five EV two-wheeler makers in the light of several complaints raised by the consumers over battery explosions and fire incidents.CCPA chief commissioner Nidhi Khare said here that the regulator would soon begin the hearing on this subject once the responses from the EV manufacturers are in.The CCPA has received several complaints from the EV two-wheeler buyers.Khare…

The Central Consumer Protection Authority (CCPA), that comes under the Ministry of Consumer Affairs, on Tuesday said the regulator has issued notices to four to five EV two-wheeler makers in the light of several complaints raised by the consumers over battery explosions and fire incidents.CCPA Chief Commissioner Nidhi Khare said here that the regulator would soon begin the hearing on this subject once the responses from the EV manufacturers are in.The CCPA has received several complaints from the EV two-wheeler…