consumer

Credit: Pixabay/CC0 Public Domain New research in Marketing Science has found that companies and brands that have aligned themselves with Black Lives Matter (BLM) suffered a negative impact at the hands of consumers. The study, "How Support for Black Lives Matter Impacts Consumer Responses on Social Media," found that the negative impact tied to BLM…

Credit: Pixabay/CC0 Public Domain The public reacted swiftly this week when news spread that Wendy's had potential plans to test-run surge pricing in its restaurants. While the popular fast-food chain has since indicated it will not increase prices during the busiest times at its restaurants, the situation has shed light on both current and potential…

Recently, the State Consumer Disputes Redressal Commission has ordered the American carmaker Ford – Ford India and its Chandigarh dealership – to refund a customer Rs. 59 lakh. The commission also added that if they cannot refund him the amount, they should give him a new Mustang. Harshbir Singh Banga, a resident of Chandigarh, filed the complaint after his car stopped at the roundabout, and the dealership suggested he change the engine as it had ceased. Ford India ordered to pay Rs 59 lakh for Mustang According to…

In a recent case heard by the Bangalore I Additional District Consumer Disputes Redressal Commission, a consumer complaint against Mahindra & Mahindra Ltd. And Sireesh Auto (Pvt) Ltd. Regarding a Mahindra Bolero highlighted the importance of prompt service and clear communication between car manufacturers and dealerships. The complainant, Mr. J. Somnath, alleged that his Mahindra Bolero Power+ ZLX, purchased from Sireesh Auto in 2021, developed excessive rust and experienced repeated breakdowns. He filed a complaint…

Meta Platforms was hit with privacy complaints on Thursday as eight EU consumer groups asked watchdogs to act against the Facebook owner for allegedly breaching the bloc's privacy rules when it hoovers up user data.The complaints by the consumer groups in the Czech Republic, Denmark, France, Greece, Norway, Slovakia, Slovenia and Spain to data protection authorities in their countries are the latest grievances against Meta's trove of user data.Elevate Your Tech Prowess with High-Value Skill CoursesOffering…

The US Consumer Financial Protection Bureau said on Wednesday it would create regulations governing data brokers' sale of Americans' personal data to overseas buyers, citing the risk of its exploitation by foreign adversaries.The White House earlier Wednesday announced an executive order intended to help restrict the transfer of personal data to China, Russia and other countries on security grounds.Elevate Your Tech Prowess with High-Value Skill CoursesOffering CollegeCourseWebsiteIIM LucknowIIML Executive Programme in…

Credit: Pixabay/CC0 Public Domain A study published in the International Journal of Indian Culture and Business Management has provided new insights into the influence of cultural values and ethnic identity on consumer attitudes towards global brands in India. Harsandaldeep Kaur and Pranay Moktan of the University School of Financial Studies at Guru Nanak Dev University in Amritsar, Punjab, hoped to fill the gaps in our…

Bumble, a once-powerful force in online dating, is facing a reckoning. The company posted weak Q4 2023 results today showing a $32 million net loss and $273.6 million in revenue. While up from the same period a year ago, earnings came in below Wall Street expectations and were paired with a disappointing Q1 2024 forecast — sending Bumble’s stock tumbling ~10% in after-hours trading. Bumble’s taking drastic action to stem the bleeding. CEO Lidiane Jones (pictured above) announced that 30% of…

Google will start enforcing tougher restrictions on personalized ads related to consumer financial products and services from tomorrow, February 28. Any breaches of the updated policy will prompt a warning, with the possibility of account suspension. It’s worth noting that the full enforcement of these measures may take approximately six weeks to be fully implemented. Why we care. Make sure your personalized ads comply with Google’s updated policy now, as this is your final opportunity before the new…

Toyota hybrid vehicles for sale at a dealership in Chicago, Feb. 6, 2024.Scott Olson | Getty ImagesHybrid vehicles led the 2024 top vehicle rankings released Tuesday by influential product testing organization Consumer Reports.Such "electrified" vehicles, including plug-in hybrid models, represented six of the top 10 picks by the nonprofit consumer organization. The non-hybrid models rounding out the list were the all-electric Tesla Model Y crossover and three gas-powered vehicles with no hybrid variants.It marks the…