Customers

Credit: Unsplash/CC0 Public Domain First impressions are often long-lasting and can impact a professional career in profound and unintended ways. Today, because initial business contacts often happen online—think an emailed intro, a phone text, or a Zoomed teleconference—many individuals form first impressions through these media. Andrew Brodsky,…

Apple and the App Store are again at the center of a legal spat that revolves around the way the former manages the latter — and how it forces app developers to work within its frameworks.Following a ruling in 2021 that Apple must not prevent app developers from offering “buttons, external links, or other calls to action” informing users of payment options outside of their apps, Microsoft, Meta, and others have filed an amicus brief that alleges Apple simply isn't playing nicely. In fact, it argues that the company is…

Passengers check in for United Airlines flights at O'Hare International Airport in Chicago, Illinois, Dec. 13, 2022.Scott Olson | Getty ImagesHere's a friendship test: Would you share your frequent flyer miles with your pals? United Airlines is betting customers will be open to it.The airline on Thursday started allowing members of its MileagePlus loyalty program to pool their frequent flyer miles and tap into that stash for trips on United.A "pool leader" can pick up to four other family members or friends to participate…

Reports of iPhones being ordered from Apple and then going missing en route to their intended destination have been rife over the last few months, and it has been claimed that crooks working at parcel companies may be intercepting packages, removing Apple hardware, and then sending those packages on their way. Now, it seems that there might be something to that after all.That's after it was reported that Martirez Beltrano, a now-former UPS employee, has been accused of stealing and then reselling more than $1.3 million…

Credit: Unsplash/CC0 Public Domain In retail, fragrance cues are nothing to be sniffed at. Indeed, the scent of vanilla, baking bread, even fresh linen, can affect customer behavior, according to a study published in the International Journal of Indian Culture and Business Management (IJICBM). In the competitive realm of retail, understanding…

Have you ever wanted to customize the color of your car in a 3D environment before your purchase? All you will need is an Apple Vision Pro and Nvidia’s new software when it launches. Announced at Nvidia GTC, Nvidia’s Omniverse Cloud APIs will be capable of sending “Universal Scene Descriptions (OpenUSD)” to Apple Vision Pro headsets, allowing users to manipulate and change 3D experiences. Essentially, OpenUSDs are a type of “scene” that can sent through Nvidia’s Graphics Delivery Network, to easily turn it into a 3D…

United Airlines CEO Scott Kirby speaking in Chicago on June 5, 2019.Kamil Krzaczynski | ReutersUnited Airlines CEO Scott Kirby on Monday sought to reassure customers about the carrier's safety after a series of flight problems in recent weeks.In one incident this month, a tire fell from one of the carrier's Japan-bound Boeing 777s shortly after takeoff, damaging cars in a San Francisco airport parking lot. In another, a missing panel from the plane was discovered after the older Boeing 737 landed in Oregon on…

MainOne, a Digital Infrastructure Service Provider, on Saturday, said that it had restored service to some customers and was actively working on restoring all services through capacity acquired on available cable systems. The organisation made this known via a statement on its website after it earlier said it would take two weeks to five weeks for it to fully restore internet services. The statement said that the estimated repair time that it had earlier declared was for its submarine cable fault to be fixed.…

Tesla has successfully managed to kill another class action lawsuit from customers by forcing them to go to arbitration. It’s the second time in a few months that Tesla has managed to weasel its way out of a class-action lawsuit with its sneaky arbitration clause. It’s not widely known among Tesla owners, but most of them are giving up their right to sue Tesla if an issue arises. In the US, everyone who bought a Tesla vehicle through Tesla has to agree to a purchase agreement that includes a…

On Monday, Apple was hit with a stunning €1.84 billion ($2 billion) fine for violating antitrust laws in Europe. The EU said the company “abused its dominant position” by forcing Spotify and other music streaming apps not to tell customers they could save money if they subscribed outside of the App Store.The M3 MacBook Pro: Made Dark for Halloween“This is illegal and it has impacted millions of European consumers,” Margrethe Vestager, the EU’s European Commissioner for Competition, said at a press conference. European…