Customers

Two years after launching its Battery-as-a-Service (BaaS) model, NIO has amended its program to allow those customers enrolled in battery swaps to opt out and purchase their EV battery. NIO states that its decision is based off feedback from consumers who regret their BaaS enrollment, but explains this group remains relatively small. NIO ($NIO) is an EV automaker founded in China in 2014 that has since established itself as one of the leading electrified brands, beginning with its line of electrified SUVs.…

T-Mobile US said on Wednesday an ongoing investigation into a cyberattack on its systems revealed that some personal data of about 7.8 million of its current postpaid customers were compromised.The company was made aware of the attack late last week, it said in a statement, after an online forum claimed that personal data of its users were leaked.Data from about 850,000 prepaid customers and more than 40 million records of former or prospective customers were also stolen, T-Mobile said.The breached data included…

The US Federal Communications Commission (FCC) said late Wednesday it will investigate a data breach disclosed by T-Mobile US impacting more than 47 million current, former, and prospective customers.The third-largest US wireless carrier said personal data, including social security numbers and driver's license information, of more than 40 million former and prospective customers was stolen along with data from 7.8 million existing T-Mobile wireless customers.Dates of birth, first, and last names were also stolen, the…

T-Mobile US said on Friday an ongoing investigation into a data breach revealed that hackers accessed personal information of an additional 5.3 million customers, bringing the total number of people affected to more than 53 million.The third-largest US wireless carrier had earlier this week said that personal data of more than 40 million former and prospective customers was stolen along with data from 7.8 million existing T-Mobile wireless customers.In its latest update, which comes days after the US Federal…

ACT Fibernet has a new offer to provide additional speed benefits to all customers through November. Under the new offer, the Bengaluru-based Internet Service Provider (ISP) is providing speed upgrades of up to 500Mbps to its broadband users for free. Customers can avail the benefit of the speed upgrade directly through the ACT Fibernet app. The company offers a variety of plans for its optical fibre-based broadband service in cities including Ahmedabad, Bengaluru, Chennai, Delhi, and Hyderabad, among others.To inform…

Vi (formerly known as Vodafone Idea) has announced that its customers can now book a COVID-19 vaccine slot through its app. Vi says this has been made possible with the integration of the CoWIN app with its platform. Vi users will be able to search for available vaccine slots and also set reminders for when they will be available on the Vi App. Users looking to book a vaccine slot will be able to filter their search by age group, vaccine names, and more.Vi has announced that only its prepaid and postpaid customers will…

Bharat Sanchar Nigam Limited (BSNL) is giving 5GB of free data to customers switching to the state-owned telecom network from an existing service provider. The free data will be valid for 30 days. The new offer is aimed at helping BSNL expand its user base in the country. Users switching to BSNL need to share their reason for the move on social media and send its proof to the service provider to get the additional data benefit.The free data offer for new BSNL customers is valid until January 15, as announced on Twitter.…

Microsoft has increased the prices of Office 365 and Microsoft 365 for nonprofit customers around the globe. The change, which will come into force from September 1, will make Microsoft products up to 28 percent costlier for nonprofits globally. It will impact Microsoft Office 365 E1, Office 365 E3, and Office 365 E5 licence prices. The update will also be applicable to Microsoft 365 E3 and Microsoft 365 Business Premium. However, there will be no impact on any nonprofit offers available as a grant, the company…