Human coding error identified as cause of digital bank service outage
In its rebuke of the bank, the Monetary Authority of Singapore (MAS) described the multiple disruptions as "unacceptable" and short of the regulator's expectation for banks to deliver reliable customer services. Human error now has been identified as the cause of the May 5 outage, according to a written parliamentary reply by Tharman Shanmugaratnam, Senior Minister and Minister in charge of MAS. Citing the bank's preliminary investigation into the incident, Tharman said the error was found in software used for system!-->>…