Moderator

A Barcelona-based company that works as a subcontractor for Meta, providing content moderation services for Facebook and Instagram, has been found by a court in Spain to be responsible for psychological damage suffered by a worker. The ruling, handed down Thursday, per local press reports, is the first time a court in Spain has found a content moderation company responsible for the mental disorders suffered by a worker. A report in El Periódico Thursday said the ruling, which was handed down earlier this month,…

TikTok says it has more than 40,000 professionals dedicated to keeping the platform safe. Moderators work alongside automated moderation systems, reviewing content in more than 70 languages.Earlier this year, TikTok invited journalists to its new “transparency and accountability” centre, a move aimed at showing the company wanted to be more open. It says moderators receive training that is thorough and under constant review.Yet little is really known about the working lives of these teams. One moderator, who asked to…

Authors’ image of discussion room and participants in the dietary identity focus groups. Credit: Qualitative Research in Psychology (2023). DOI: 10.1080/14780887.2023.2257614 Focus groups that feed views, experiences and opinions into politics, business and research might yield more open interaction and discussion within groups by moving moderators to a separate room, shows new research.…

Reddit followed through on its threat to take over subreddits if they did not reopen to the public with its takeover of r/malefashionadvice on Thursday. Prior to closing down in protest of Reddit’s API price changes. The subreddit was one of the biggest on the platform that was still engaged in the protest, boasting more than five million subscribers.Reddit Knowingly Downvoting Self | Future TechReddit reached out to moderators telling them if they didn’t reopen their subreddits they would be in violation of the company’s…

Meta won’t say how many content moderators it employs or contracts in Horizon Worlds, or whether the company intends to increase that number with the new age policy. But the change puts a spotlight on those tasked with enforcement in these new online spaces—people like Yekkanti—and how they go about their jobs.    Yekkanti has worked as a moderator and training manager in virtual reality since 2020 and came to the job after doing traditional moderation work on text and images. He is employed by WebPurify, a company that…

Days after taking over Twitter and a week before the US midterm elections, billionaire Elon Musk has positioned himself as moderator-in-chief of one of the most important social media platforms in American politics.Musk has said he won't make major decisions about content or restoring banned accounts before setting up a "content moderation council" with diverse viewpoints. But his own behavior as a prolific tweeter has signaled otherwise.He's engaged directly with figures on the political right who are appealing for…

A man walks past a mural in an office on the Facebook campus in Menlo Park, Calif., June 11, 2014.Photo: Jeff Chiu (AP)A Kenyan court has set a new date to hear submissions in a lawsuit brought against Meta and one of its outsourcing partners by a former Facebook content moderator, who accuses the companies of exploitation and union busting. Daniel Motaung, the former moderator — heralded now internationally as a whistleblower — had filed a lawsuit in May against Meta and its Nairobi-based subcontractor, Sama, following…

When he launched his takeover of Twitter earlier this year, Elon Musk sparked consternation by declaring he would loosen the social media platform’s content moderation policies – a move that could set Twitter on a collision course with the EU’s digital regulators. In an online world rife with offensive and potentially dangerous material – hate speech, harassment, misinformation, incitements to violence, accounts promoting self-harm and eating disorders – the problem of content moderation is becoming ever more vexed. What…

A man who says he is “destroyed” after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative and unsafe facility in Kenya.The case against Meta Platforms, the Menlo Park, Calif. company that owns Facebook, and Sama, a San Francisco subcontractor, was lodged Tuesday with a court in the Kenyan capital, Nairobi.Daniel Motaung's petition “calls upon Kenya's courts to order Facebook and its outsourcing companies to end exploitation in its…